A Mindful Approach to Care
Presented by Melissa Cole, MS, IBCLC & Hosted by Sweet Relief and support of Birthmark

  • Date: Thursday, November 5th, 2026
  • Location: Birthmark at Harbor Community Collective 6100 Canal Blvd, New Orleans, LA 70124
  • Time: 8:30 am- 4:30 pm
  • Max Attendees: 50
  • Registration fees (CERPS included):
    • Early bird by 9/1/26: $250
    • After 9/1/26: $300
  • 5.75 IBLCE L-CERPs applied for

Additional Notes:

  • Includes 2 months free access to the Luna Lactation Herbal Database!
  • We will send handouts digitally prior to event
  • Feel free to bring any note-taking materials you need
  • Please be mindful that this is an event for health professionals and community members. Please refrain from attending if you are ill.
  • Digital evaluation form will be emailed out after the class, certificates + CERPs will be provided after evaluation is completed

Agenda: 

  • 8:30-8:50 am Welcome, settle in
  • 8:50-9:00 am General Announcements, speaker introduction
  • 9:00-10:15 am Beyond the Basics: Case Studies for Critical Thinking Skills
    • There are many reasons infants struggle to latch and feed well. Critically thinking through a case involves assessing all the variables that may be impacting feedings. This is no easy task when we must consider what is happening on the parent’s side and the infant’s side. How can we put all the pieces of a complex case together in order to be an effective lactation detective? This session is designed to help providers implement critical thinking skills to think outside the box when it comes to difficult cases.
  • 10:15-10:30 Break
  • 10:30-12:00 pm A Mindful Approach to Tongue-Tie
    • Tongue-tie, clinically known as ankyloglossia, is a dynamic topic that is often surrounded by controversy and mixed opinions. Tongue-tie can restrict proper lingual functionality and mobility, causing a range of feeding and health issues for infants. Such challenges can be complex, multi-factorial, and emotional for families navigating them. Having a better understanding of the variables involved in infant oral function, proper differential diagnosis, and ankyloglossia-related care can help providers with best care for the patients they serve. This presentation will highlight how clinicians can foster a mindful approach to oral assessment, timing of treatment, and related care strategies when it comes to supporting families navigating the physical, emotional roller coaster ride of ankyloglossia.
  • 12:00-1:00pm Lunch Break (on your own)
  • 1:00-2:30 pm Botanical Options for Lactation, Perinatal Mood and Breast Care
    • Plant medicine has been used throughout history to nourish the postpartum parent and enhance lactation. Today over 80% of the global population uses herbal medicine as a form of primary care. As a clinician, you play an essential role in helping families understand the risks and benefits of herbal options. Critically thinking through botanical options involves assessing all the variables that may be impacting lactation, prioritizing the parent’s goals, and assessing risks and benefits. By identifying meaningful resources and reliable information around herbs, health professionals empower families to make safe, informed choices.
  • 2:30 -2:45 pm Break
  • 2:45-4:15pm Empowering Parents: Prenatal Lactation Support and Low Milk Production Care Plan Considerations
    • This session will cover new thoughts on prenatal breast assessment and parental support strategies in the prenatal period. Health professionals working with parents in pregnancy have a unique chance to assess and discuss feeding questions and concerns with clients in the prenatal period. There are many factors that can impact lactation success including certain health concerns, medications, breast development, endocrine issues, etc. Low milk production is one of the top areas of concern for families, and this presentation examines the various factors. Explore root causes of production issues and hear specific and realistic recommendations. Work through interactive case studies, ramp up your critical-thinking skills, and improve your care plan strategies. During this session, providers will learn how to assess breasts and nipples prenatally, identify potential red flags for lactation success, and cultivate a meaningful dialog in order to discuss these concerns with the parents they serve.
  • 4:15-4:30 Q&A, wrap up

Cancellation and Refund Policy – A full refund (minus paypal fees) will be provided if your cancellation is requested before 30 days of the event. If you need to cancel your registration within 14-30 days of the event, we will refund you 50% of your registration. Refunds will not be provided if cancellation occurs 0-14 prior to the event. If there are extenuating circumstances, please contact us ASAP to discuss options.

We reserve the right to cancel any event prior to departure for any reason whatsoever, including an insufficient number of participants, or unforeseeable logistical problems (e.g. acts of God, war, strikes, pandemic, etc.). An event cancellation due to insufficient numbers would normally occur at least a month prior to departure, unless unforeseeable events impede the event overall.

In the event of cancellation, we will make every effort to refund registrants, minus any nonrefundable supplier fees we have already paid. However in the case of an unforeseeable event, we will not be held liable for providing a refund or have any further liability.

Health Policy – Please respect the health and wellness of others. If you have any symptoms of illness on the day of the workshop, please do not attend and contact us to discuss options. We will abide by any necessary local health protocols and COVID protocols that may be in place at the time of the event.

FEEDBACK

  • I flew across the country to attend Melissa’s tongue and lip tie course. I had taken such classes with other ankyloglossia experts, but Melissa’s material and opportunities for hands-on assessment practice far surpassed what I’d heard and done before. The information shared and discussed during class was extremely detailed and comprehensive. The small-group format allowed me to ask very specific questions and receive one-on-one feedback. I returned to my private practice as an IBCLC much more confident in my own skills and with vastly more knowledge.

    N.G – IBCLC, 2017
  • I enjoyed having the hands on experience and families. I feel so much more confident with oral assessment and found that understanding oral strength was eye opening.

    Workshop Participant
  • This was a wonderful learning experience. Thank you so much. Was wonderful to see Real Babies!! Thank you!!

    Workshop Participant
  • Excellent training. I feel so much more confident about what to look for – especially by comparing ‘healthy babies’ in order to recognize muscle weakness in addition to tongue tie. Group size was good.

    Workshop Participant
  • I really enjoyed your presentation, your style and grounded information. I look forward to joining you again. Thank you!

    Workshop Participant
  • You are an amazing speaker. I have learned so much. I did not fully understand how to “diagnose” tongue tie. The difference between posterior or anterior was confusing. I now understand and feel a little more confident to recognize this.

    Workshop Participant
  • I would be happy to hear Melissa speak again on any topic with the breastfeeding dyad. She is a dynamic speaker with a great breadth of knowledge in her scope of practice. Good day!

    Workshop Participant
  • Excellent presentation. It will really help me to refine how I discuss herbal support with my clients.

    Workshop Participant
  • Thank you for an excellent presentation. I am so happy to see a galactagogue talk from an herbalism perspective.

    Workshop Participant
  • Melissa, very informative! I appreciate your advice to start slow, improve my knowledge of three herbs well, rather than minimal knowledge of many. Great detailed information of the lactogenic foods as well.

    Workshop Participant
  • Wonderful presentation, Melissa. I learned a lot. Bookmarked a lot of great resources, too! Thank you.
    K.C.
  • I just wanted to write an email as we are finishing up this course and congratulate you on a job well done. You are really doing such a great service, I love how you answer questions and help your students solve problems and get great quality information. So many ladies who are nursing use herbs and it is really awesome to see someone so competent training. It is great for me too. Lactation is not something that was thoroughly covered in any of my course work as deeply as other subjects and I am happy to take your course and I feel confident if something comes up contacting you for mentoring help since you work in this area so much.

    E.L - Online Course Participant
  • I've enrolled in three webinar courses over the past nine months and several others over the years. This course was excellent. This is what I think you did so well:

    1. Clear focus of the course and clear agenda for each module. This was lactation/infant specific and avoided slipping into more pediatric maladies or maternal general health.
    2. Your weekly video introduction to each module was personal and also set us up for learning specific topics.
    3. Beautiful and clear slides. The photos are lovely, the text was legible and not crowded with information.
    4. The follow up on FB was helpful. I enjoyed being able to share ideas and resources. I felt like I was in a class with an attentive teacher.
    5. The case studies made us put the information into action. I look forward to keeping in touch with the FB group.

    Online Workshop Participant
  • Well done Melissa! Yours was the best online course I took all year and I’m using what I learned with all my clients….I have taken other trainings on herbs but didn't feel fully confident in suggesting them to clients until taking Melissa's course. Her Plant Medicine chart was one of the best educational tools I've ever used, and I refer to it all the time. I highly recommend this course not just to learn about herbs, but to develop your critical thinking skills.

    Annie Frisbie MA, IBCLC
  • Thoroughly enjoyed this course and the ability to take it at my own pace and re-watch modules. It was full of useful information, well organized, and a balanced perspective! Thank you!!

    Online Herbal Course student, IBCLC
  • I just want to thank you so much for this amazing course. I can tell how much time and effort you put into this and I so appreciate it how detailed it is. Clearly the info on the galactagogues was quite helpful. I always feel lost when trying to help guide my clients because I'm not an herbalist but I do see that they really can help. At least now, I feel better able to match herbs with conditions. Thank you so so much!

    IBCLC, online course participant
  • I love it all! I will take all workshops taught by you.

    Herbal Support Course Participant
  • This was the BEST tongue tie course I have taken...you put the most important info into an hour. I loved how you communicated and stayed on the research side...you are truly a gift!!

    Online Course Participant
  • ...I loved the practical recipes, the resources, the depth of information in the lessons. I also knew that it was important to have good sources of supplements, but I don't think I realized HOW important. This was an amazing class and I'm so thankful I got to participate!

    Online Course Participant
  • The whole presentation was just amazing. From the TT release video to the post care exercises. I loved how you incorporated communication strategies for parents/caregivers because it is hard to paint the picture for parents in a way that informs them appropriately without scaring them. You are amazing to this field, thank you for your dedication.

    Online Course Participant
  • I absolutely love this course and feel drawn to learn more. I would love to have an herb pantry to experiment for myself and my family! Thank you

    Online Herbal Course Participant
  • I had definitely not been recommending therapeutic doses for my clients and I'm so glad I have better knowledge about appropriate dosages now! Thank you so much! This was fabulous!

    Online Herbal Course Participant
  • This course by far is one of the most amazing courses I have ever taken and believe me I took many.  Thank you for this course.

    Pharmacist, Herbal Course participant
  • I took the class with an interest in herbs to help with supply issue. But discovered herbs for postpartum issues, and stress and and herbs to help with mastitis and breast pain and baby’s colic. Such a wealth of information. Thank you Melissa. Eager to go back over the articles and continue learning.

    Online Herbal Course Participant
  • Melissa is a wonderful presenter.  She made the information easy to understand and zoom experience enjoyable!

    IBCLC
  • This was a thoroughly enjoyable class! Melissa's deep understanding of the subject matter was impressive. I took 5 pages of notes on herbs!

    Beyond Fenugreek Participant
  • This workshop was so informative! All the modules and videos were broken down into clear and concise education topics. Thank you for taking the time to put the education modules, videos, homework, discussion topics, recommended reading and case studies together!

    Online Herbal Course Participant
  • I LOVED the workshop and I can definitely say it changed the way I practice - and it truly changed the outcomes for a lot of the families I am working with! Thank you so much!

    Online Herbal Course Participant
  • LOVE the case studies. I learn best that way and it was a nice surprise to be able to learn about 4 different babies and how you navigated the problem of each.

    Online Course Participant
  • I find remembering which herb works best for what to be intimidating. Going through and filling out the Plant Medicine Chart made me feel like I was truly getting a deeper understanding and that some mastery was possible. I've been putting what I've learned from you in to practice and it's a joy to see families benefiting from more holistic care. Thank you Melissa!

    Online Course Participant
  • I am an herbalist, previous to this course. This course let me be less wary and more confident in my skills and knowledge of herbs! It very greatly inspired me to keep learning and keep pursuing what I love. And good resources listed for checking safety and interactions.

    Course Participant
  • I wanted to...thank you for your recent presentations at GOLD. They taught me a lot. The evidence and strategies you presented were very educational, but I found your attitude and the approach you take with each family VERY illuminating. Thank you for the time you took to develop your practice this way, and the time you took to prepare/present to us. I have learned so much from you! I wish we were closer so I could learn from you in-person but I am grateful for online learning!! The effort you have put into training yourself up while staying humble and flexible, is very inspiring to me!

    IBCLC, Online Course Participant
  • The speaker was dinamic and I liked that we had a challenge - 3 cases of low milk production to solve. Liked that she compared us with detectives because it really is like that, trying to figure out what is happening and what advices to give.

    Milk Production Detective Work Online Course Participant
  • So, so good. Loved how I learned so much in different aspects and also how relevant this is to my everyday work I do with lactation

    Milk Production Detective Work Online Course Participant
  • I loved the case solving approach. It will help me to retain information. Thank you for your thorough presentation and incredible handout. I'll be sure to use the resources you encouraged as I continue in my practice.

    Milk Production Detective Work Online Course Participant
  • I noticed and really appreciated that when discussing mental health, or other aspects of the postpartum period that can impact any/both parent(s), you referred to "them", acknowledged both parents. I recognize that some parents will be single parents, and this was also a great way to remind us that we are assessing the family unit. In a multi/two parent scenario, any partner is going to be having their own experience, worries, exhaustion, and needing support. AND, the extra fun part of referring to "them", you are also displaying use of non-binary pronouns in the event the case were to be about a single parent. Two great ways you avoided the common mistaken focus 99.9% of the time being solely on the cis-women birthing parent as the sole unit for assessment and support.

    Milk Production Detective Work Online Course Participant
  • Melissa is one of my favorite speakers, I really love the format of her presentations. The case studies always help us dive in to the topic and think outside of the box.

    Milk Production Detective Work Online Course Participant
  • WOW, this is great for me in my practice in the NICU, so many of our moms experience low supply for more reasons than just inconsistent pumping. I truly appreciate you sharing your Pocket Guide and I have already checked our you website. Thank you!

    Milk Production Detective Work Online Course Participant
  • Thank You! Covered so much info in a well organized way with practical strategies built in along with helpful scripting for addressing difficult issues.

    Milk Production Detective Work Online Course Participant
  • Excellent presentation Melissa! I really found the case studies and their logical sequence very helpful. Thank you for great, detailed handouts also! Thank you for all you do!

    Milk Production Detective Work Online Course Participant
  • Thank you so much! This is by far the MOST valuable class I have taken to date for helping increase my knowledge and impact my clinical practice and hopefully being about better outcomes

    Milk Production Detective Work Online Course Participant
  • Thank you for this excellent, integrative presentation! And, for all your valuable work in our field! You have taught me so much, and I utilize your insights in my work daily!

    Milk Production Detective Work Online Course Participant
  • This presentation could have gone longer. It was very good and the case studies allowed the audience to participate and learn from one another. Great job.

    Milk Production Detective Work Online Course Participant
  • Loved this speaker! I love her other lectures too.. she has a way of explaining things that is both engaging and informative.. and I LOVED LOVED LOVED the case studies.. they really made her teachings "hit home" and relatable.

    Milk Production Detective Work Online Course Participant
  • I work primarily with a low supply population but I really appreciated all of the additional education and resources for herbal galactagogues. I also loved Melissa's use of language in her examples of how she would approach certain topics with clients.

    Milk Production Detective Work Online Course Participant
  • Thanks for the case studies-very helpful to examine real situations and show how getting more info is helpful and setting up plan of care. I enjoyed the interactive brainstorming.

    Milk Production Detective Work Online Course Participant
  • Great research and appreciate the options and scope that include both medicinal and herbal solutions. A nice broad scope of thinking around each case presented. Helpful!

    Milk Production Detective Work Online Course Participant
  • I loved the interactive nature of this presentation and how it was framed around detective work. Made it interesting and fun!

    Milk Production Detective Work Online Course Participant
  • Melissa Cole is always a fantastic speaker to hear from. Whatever topic she is presenting on is engaging and insightful!

    Online Course Participant
  • Melissa's presentation was excellent! I learned a lot and I loved the way she included inclusive terms and different points of view!

    Milk Production Detective Work Online Course Participant
  • Outstanding presentation Melissa! I loved the case presentations, audience interactions, and resources! I would love for you to come back to Gold and present in the future!

    Milk Production Detective Work Online Course Participant
  • I truly love listening to Melissa Cole, she is passionate about lactation and helping parents on their lactation journey.

    Milk Production Detective Work Online Course Participant
  • Thank you, your presentation was wonderful. Your approach is so gentle and compassionate -- I hope to echo your manner with my patients!

    Milk Production Detective Work Online Course Participant
  • What an amazing presentation, extremely helpful in furthering knowledge and assessment skills. the use of case studies was wonderful to put it all together. would love to have her present in the future.

    Milk Production Detective Work Online Course Participant
  • Loved it! As many mentioned during the forum, case studies are just THE BEST. I also really appreciated examples of Melissa’s compassionate response as she works with her families, and her emphasis on letting go of preconceived care plans and to focus on the days in front of me.

    Milk Production Detective Work Online Course Participant
  • Melissa is always a fantastic wealth of knowledge, and this presentation was outstanding. Great content, great interaction, and lots of new resources and things to consider. Loved every moment and I will watch it again once the recording is available! Many thanks.

    Milk Production Detective Work Online Course Participant
  • I absolutely loved this information and approach to diagnostics. The reiteration of parent breastfeeding goals taken into consideration during the making and implementation of lactation plans was wonderful.

    Milk Production Detective Work Online Course Participant
  • Realizing just HOW MUCH herbs can actually do and that I can recommend herbs that will not only have an impact on milk supply but also on postpartum mental health. Fantastic course that has helped me become more confident in making personalized herbal recommendations for my clients. Thank you!

    Online Herbal Course Participant
  • Thank you! So informative. I'm looking forward to helping out families and am more confident when recommending herbal products. I really enjoyed all the modules. I'm a little sad that I'm done! Recommending herbs is not as scary as I thought it would be. I love the way the Plant Medicine Chart is organized. Makes it so practical and less intimidating.

    Online Course Participant
  • LOVE the case studies. I learn best that way and it was a nice surprise to be able to learn about 4 different babies and how you navigated the problem of each.

    Online Course Participant
  • Recommending herbs is not as scary as I thought it would be. I love the way the Plant Medicine Chart is organized. Makes it so practical and less intimidating. Thank you! So informative. I'm looking forward to helping out families and am more confident when recommending herbal products.

    Online Course Participant
  • I love that your critical thinking skills are so great and look at the whole baby instead of just the mouth!

    Course Participant
  • Love your teaching and love your reasonable prices. I enjoy your stuff more than others out there. Keep them coming please! I have left the hospital and this is all new to me and you just make sense to me. Thank you for your teaching heart and your handouts. So helpful!

    Course Participant
  • I loved it! It's rare I take something and feel like it wasn't a repeat of all the info I knew.

    Online Course Participant
  • The triangle approach really helps to simplify what may feel like a complex situation, and also knowing that herbal medicine is more of a craft/art than an exact science and that getting to know each herb like a friend with it's complexities and uniqueness, can be the most important element in providing guidance for utilizing their medicine.

    Online Course Participant
  • This was a great critical thinking course! It built upon things I already knew related to milk supply, but made me think deeply about multiple ways to create a care plan. It also reminded me that sometimes low milk supply is related to multiple root causes not just one.

    Online Course Participant
  • I love how she breaks down care plan for each member of the dyad separately and in simple terms so as to not overwhelm. Love Melissa's Courses. She is such a gift to the lactation community.

    Online Course Participant
  • I loved the wheel visual you added in your slides. It really helped me have a great understanding of the factors at play in low milk supply and I could really resonate with that for one particular client who struggled with low supply despite some changes we made.

    Online Course Participant
  • I love the handouts. Clear, easy to follow and teach from, great photos. Thank you for creating and sharing them with other LC's. I've been an IBCLC for 12 years, recently transitioning from hospital to private practice. I've listened to hundreds/thousands of lactation presentations over the years. I just started my Herbal Support course, and I have to complement you Melissa, you have a gift in public speaking.  The lessons are well organized, the presentation of the material is excellent, you clearly are prepared and know the data as you elaborate on each slide. Well worth the investment in time and money. Thank you for sharing! In addition, you were probably my favorite presentation in the most recent GOLD Tongue Tie Symposium.  You share the facts and tangible tools in a clear, organized and professional platform. Much appreciated. Thanks again for sharing your knowledge!

    P.H., IBCLC
  • Such a well laid out course…. Such practical clinical considerations.

    Course Participant
  • Melissa was thoughtful, respectful, easy to understand, and very patient with all of our questions!

    Workshop Participant
  • Melissa, I have said this before and I will say it again, you provide well thought out presentations and I absolutely love that you are willing to answer questions in a non-judgmental manner. It definitely allows for further interest and desire to learn more. Thank you for this course. Looking forward to course 2:)

    Online Course Participant
  • Excellent course. I thoroughly enjoyed it, learned so much, and will be revisiting all the supplemental materials often. All of the data/citations are so helpful. Thank you!

    Course Participant
  • On behalf of our Inland Empire Breastfeeding Coalition we want to thank you once again for your wonderful, informative, so thoroughly researched, practical, and very well received presentation to our members and friends today!  It was so interesting learning about the specific properties of the herbs and their effects.  Also the mental effects, so important for the breastfeeding dyad. It was a great pleasure to have you with us!

    Inland Empire Breastfeeding Coalition
  • This is an amazing course. I keep going back and replaying, listening, and writing down. So many good pearls of wisdom and education.

    Online Course Participant
  • Enjoyed these modules so much!! And all of the other resources that were shared.... I also really enjoy the actual practice questions & answers that come up in the Facebook group. Thank you so much Melissa for sharing so much of your wisdom again!

    Online Participant
  • I enjoy your courses so much! Will continue to be on the look out for anything else you may add! And I have recommended them to so many other IBCLC's- both 'old' & new!

    Online Course Participant
  • I just loved all of the cases and how Melissa talks about how to think of the various possibilities.

    Online Course Participant
  • Absolutely loved every minute. Easy to understand. Wide ranging applications provided more than I expected. Reassuring to have the database to check interactions and safety. Case studies were super helpful to apply our knowledge. Thank you!

    Workshop Participant
  • Great workshop! So much detail, but not overwhelming. Love that the focus was also on where to find information.

    Workshop Participant
  • I felt the whole day gave me the confidence and knowledge I need to begin directing my clients to learn more and choose herbal support.

    Workshop Participant
  • I really enjoyed learning about the mood support. I had no idea people used herbs for mood. It was great to learn about the safety of herbs and they are not as scary as the internet can make them seem. I feel more confident in my knowledge after the class.

    Workshop Participant
  • I loved the entire training and always appreciate being in-person to ask questions and continue dialogue. I learned so much and need to go back and re-read notes to process and apply! Thanks Melissa for sharing your wealth of knowledge while inviting us all to learn and weigh in on our ideas within a relaxing environment!

    Workshop Participant
  • I am looking forward to learning more with the provided resources. This weekend was a lovely boost for my personal and professional journey. Thank you for coming to Tennessee!

    Workshop Participant
  • This is an amazing course. I keep going back and replaying, listening, and writing down. So many good pearls of wisdom and education.

    Online Course Participant
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